The Operational Health Team

Craig Hooper, Director

M.Ed, B.HealthSci, B.AppSci, AssDipHealthSci(Amb), Dip.Nurse, RN, ICP, AFCHSM

Author of the book "Time to Respond- Prehospital management and operational leadership"

Craig Hooper is a health management consultant who specialises in emergency and pre-hospital healthcare operations. He has over 25 years industry experience; strengthening health and ambulance services in the public and private sector of 10 countries. He implemented the first national Ambulance Service in East Timor, re-define healthcare delivery and management in Solomon Islands and senior management of Ambulance Services in three countries. Craig is an Associate Fellow of the Australasian College of Health Service Management and member of the Australia Malaysia Business Council. You can read more about Craig here

Azli Hj Abd. Latif, Principal Consultant

Dip. Aviation medicine (UK),  Degree in aviation medicine, EMT-B, EMT-I (LIJ USA)​


Azli is a lecturer in Prehospital Emergency Care at Asia Metropolitan University in Kuala Lumpur and a highly sought-after prehospital care clinician. He has an extensive background in emergency ambulance care and aviation medical evacuation and has been deployed to a number of domestic and international destinations with Malaysian and international humanitarian agencies, providing emergency medical and operational leadership to crisis and disaster areas. Contact Azli here

Dean Hawkins, Emergency Management Specialist Advisor

AdvancedDipFire and Rescue, Ad.Dip.Public Safety​, Dip Traing

Author of the book “Fight fire with Fire


Dean Hawkins is a Risk & Emergency services consultant with more than 30 years domestic and international emergency response and fire management experience. He is a decorated Fire Department veteran, Senior Fire Commander, along with being an author and motivational speaker and Senior Instructor in the Fire Department National Training centre of excellence. Dean has strengthened fire and aviation services throughout the region, and facilitated the interface between fire and EMS. 

Jay Jayaraman, Advisor (Prehospital Emergency Care)

MBA, B. Emergency & Trauma Care Technology

An exceptional prehospital care clinician and leader, Jay moved from India to extend his managerial experience in Malaysia where he lead a niche ambulance service in Kuala Lumpur. Jay lead the development and implementation of a new and successful clinic and emergency service in Langkawi. With the birth of his baby boy, Jay returned to India and was appointed Hospital Manager for a specialised hospital in Tamil Nadu where he has continued to implement effective systems and processes to improve organisational effectiveness. 

Paul Dyer

Hospital Executive Advisor

B. Health Management (UNSW), FACHSM.

Jamie Ranse, RN

Mass Gathering Advisor

PhD (Candidate), Master of Critical Care Nursing, Grad Cert. Clinical Epidemiology, Grad Cert Clinical Ed, B.Nurs.

Ian Morrsion

Disaster Exercise Specialist

MBA (Logistics Management), GradCert(Emergency Manage), BA

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